I’m not sure whether this is required, but it can’t hurt. For me it was named You can check the “DisplayName” property to be sure - it should say “Logitech G HUB” In the path bar at the top, enter the following path: “Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall”.Press the Windows key, then type “regedit” and open the Registry Editor.But others have claimed that they needed to delete the LGHUB Uninstall record from their registry. Once this is done, some users report success. Your Program Files folder: (Windows E to open an explorer window, then type %programfiles% into the search bar.Your Roaming AppData folder: (Press Windows E to open an explorer window, then type %appdata% into the search bar.Run Task Manager (ctrl shift Esc) and kill any of the following programs if they’re running: “LGHUB.exe”, “LGHUB Agent.exe”, and “LGHUB Updater.exe” Clean Up the Application Dataĭelete the LGHUB folders in the following two locations: The gist of the steps is: Stop LGHUB and All of its Friends Those seem to fix the issue for most people, but didn’t for me - we’ll get to that later. How To Fix It:įirst things first, Logitech has a troubleshooting page in their knowledgebase with some troubleshooting steps. To make matters worse, both uninstalling and a failed installation do not clean up all of the G Hub files on disk, so you will have junk hanging around from previous installations that can trip up a new install. I restarted and tried again, and it froze during the installation again. So I uninstalled G Hub and tried a fresh install, but… my computer froze. It did so while my headset was muted, and you can’t unmute the headset using the button on the headset without the G Hub software. Recently, a G Hub update failed for me, resulting in the application becoming unusable. That, and I'm looking forward to seeing what kind of bizarre and borderline-obsessive lighting profiles the community comes up with.Logitech has a long-standing tradition of making really quality hardware that is completely let down by their terrible software, and the new G Hub and the headsets that depend on it are no exception. Although the program is still in early access, I'm both pleased with how well it's turned out so far and hopeful that Logitech continues to refine it before it replaces LGS entirely. It's also a little more difficult to use, and potentially more difficult to navigate. G Hub is much prettier than the Logitech Gaming Software, and offers more nuanced options. But if you take some time to set up these options now, you'll be able to take full advantage of them as the program evolves. At present, it's not entirely clear how to search for and download content from other users. Logitech will review it and upload it - somewhere. Then, click the Share button below the profile you want to upload. If you want to share a mouse, keyboard or headset profile you've created, simply access the profile selection menu (again, you can do this by clicking on the blue profile name in the top center of G Hub). From there, you'll have to enter a name, email address and password. To create a user profile, click on the small person-shaped icon in the lower-right corner of the screen. The Logitech Gaming Software was a totally solo affair, but G Hub lets you share your creations with your friends and rivals - as well as total strangers on the internet. (Image credit: Marshall Honorof/Tom's Guide)
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